Even after we use ' Uninstall Citrix Receiver ' to uninstall the receiver from MAC,there are some of the directories that are left behind. The files are not permanently deleted from the device,it’s just that we do not have access to the files deleted from trash. This has mostly been reported after having run earlier versions of the CitrixReceiver.dmg.Also a direct upgrade of the receiver. To install Citrix Receiver for Mac OS X 1. In a web browser, navigate to www.Citrix.com, hover over Downloads and then click Download Receiver. Click Download Receiver for Mac. Page 2 From a Firefox browser. Page 3 From a Safari browser: From a Chrome browser: Page 4 3. On a Mac computer, the.dmg file appears in the Mac Downloads folder.
Receiver For Mac Citrix
Symptoms or Error
Receiver for Mac users receive the following error message when accessing StoreFront or Web Interface applications:
'SSL Error 61: You have not chosen to trust 'Certificate Authority', the issuer of the server's security certificate. Error #: 183'
'SSL Error 61: You have not chosen to trust 'Certificate Authority', the issuer of the server's security certificate. Error #: 183'
Solution
![Citrix Receiver For Mac Os X Citrix Receiver For Mac Os X](/uploads/1/2/7/7/127721512/348004230.png)
Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.
Update to the Latest Receiver Version
- Upgrade to the latest version of Receiver to verify if this resolves the issue.
- If you are using SHA2 certificates then the older version of Receiver does not support these certificate. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates.
If this does not resolve the issue then proceed to the next section.
Citrix Receiver For Mac Download
For information on Receiver feature updates refer to - Citrix Receiver Feature Matrix.
Citrix Receiver For Mac 12.3
Missing Root/Intermediate Certificate
This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.
Complete the following steps to resolve this issue:
- Open the Keychain Access in the Applications > Utilities folder:
- Highlight the X509 Anchors Keychain in the menu (you might have to authenticate to do this).
- Browse through the Certificate Authorities to find the company that has issued the certificate that is being used by the Secure Gateway/NetScaler Gateway – for this example, Thawte Premium Server CA:
- Highlight the certificate and select File > Export from the menu bar:
- The default File Format should be Certificate (.cer).
Note: You might need to rename the certificate to a .CRT extension for the client to properly identify the certificate. - Save the certificate to the ApplicationsCitrix ICA Clientkeystorecacerts folder (create this folder if it does not exist):
Additional Resources
CTX101990 - Error: 'The server certificate received is not trusted (SSL Error 61)' for Receiver Users
CTX203362 - Error: 'The server certificate received is not trusted (SSL Error 61)' on Receiver for Linux
CTX200836 - Error: 'SSL Error 61: You have not chosen to trust 'Certificate Authority'...' When Launching Apps with Citrix Online Plug-in
CTX203362 - Error: 'The server certificate received is not trusted (SSL Error 61)' on Receiver for Linux
CTX200836 - Error: 'SSL Error 61: You have not chosen to trust 'Certificate Authority'...' When Launching Apps with Citrix Online Plug-in
On this page:
Citrix Receiver For Mac Os X Yosemite 10.10.5
You may need to change your Kerberos password To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to change your Kerberos password |
Uninstall previous Citrix versions
If you have older versions of Citrix software installed, such as Citrix Receiver or Citrix ICA Client, you can remove them with these steps.
- Drag Applications > Citrix Receiver.app into the trash.
- Drag Applications > Citrix ICA Client folder into the trash.
- Drag userhome > Library > Preferences > Citrix ICA Client into the trash.
- Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client.
If it exists, move it to the Trash.
Install Citrix Workspace Client for Mac
- Download the Citrix Workspace client for Mac, available from the; Citrix Workspace and click Download. Note: this will take you to Citrix's website to download the latest installer.
- If prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.
- On a Mac computer, the .dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixWorkspaceApp.dmg file. When prompted, open Install Citrix Workspace.
- Click Continue and follow the instructions provided by the Citrix Workspace Installer.
- Once installed, continue with Using Citrix to access applications from your Mac.
Using Citrix to access applications from your Mac
Primary method: using Citrix Workspace directly
- Launch Citrix Workspace from your /Applications folder.
- When prompted to add an account, enter citrixapps.mit.edu.
- When prompted to authenticate, enter your Kerberos username (the portion of your MIT email address before the @mit.edu) and password.
Secondary method: logging in via the web
- Navigate in your web browser to https://citrixapps.mit.edu.
With the Citrix Workspace client successfully installed, you should see the Citrix StoreFront logon prompt. - Enter your Kerberos username (portion of your MIT email address before the @mit.edu).
- Enter your Kerberos password (password used to check your MIT email).
Result: Applications available from the MIT Citrix servers are displayed. - Click the icon for your selected application.
Note for off-campus users
To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.
See: VPN at MIT
Related Links
Prefab Email for use by BH team
- IS&T has upgraded its Citrix servers. The new servers are available at https://citrixapps.mit.edu, and the updated Citrix Workspace is needed.
- Instructions for installing the Citrix Workspace client, and access BrioQuery via https://citrixapps.mit.edu are available at:http://kb.mit.edu/confluence/x/WoBRC
- Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to https://citrixapps.mit.edu.
- Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at:http://ist.mit.edu/vpn
![Citrix receiver for mac os Citrix receiver for mac os](/uploads/1/2/7/7/127721512/564861709.png)